This Privacy Policy
describes how www.streamtrak.co.uk (the “Site” or “we”) collects, uses, and
discloses your Personal Information when you visit or make a purchase from the
Site.
When you visit the
Site, we collect certain information about your device, your interaction with
the Site, and information necessary to process your purchases. We may also
collect additional information if you contact us for customer support. In this
Privacy Policy, we refer to any information that can uniquely identify an
individual (including the information below) as “Personal Information”. See the
list below for more information about what Personal Information we collect and
why.
Device information
Order information
We share your
Personal Information with service providers to help us provide our services and
fulfil our contracts with you, as described above. For example:
As described above,
we use your Personal Information to provide you with targeted advertisements or
marketing communications we believe may be of interest to you. For example:
For more
information about how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of
targeted advertising by:
Additionally, you
can opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at: http://optout.aboutads.info/.
We use your
personal Information to provide our services to you, which includes: offering
products for sale, processing payments, shipping and fulfilment of your order,
and keeping you up to date on new products, services, and offers.
Pursuant to the
General Data Protection Regulation (“GDPR”), if you are a resident of the
European Economic Area (“EEA”), we process your personal information under the
following lawful bases:
When you place an
order through the Site, we will retain your Personal Information for our
records unless and until you ask us to erase this information. For more
information on your right of erasure, please see the ‘Your rights’ section
below.
If you are a
resident of the EEA, you have the right to object to processing based solely on
automated decision-making (which includes profiling), when that decision-making
has a legal effect on you or otherwise significantly affects you.
We DO
NOT engage in fully automated decision-making that has a legal or
otherwise significant effect using customer data.
Our processor WLS
uses limited automated decision-making to prevent fraud that does not have a
legal or otherwise significant effect on you.
Services that
include elements of automated decision-making include:
If you are a resident
of the EEA, you have the right to access the Personal Information we hold about
you, to port it to a new service, and to ask that your Personal Information be
corrected, updated, or erased. If you would like to exercise these rights,
please contact us through the contact information below
Your Personal
Information will be initially processed in Ireland and then will be transferred
outside of Europe for storage and further processing, including to Canada and
the United States. For more information on how data transfers comply with the
GDPR, see WLS’s GDPR Whitepaper: https://help.WLS.com/en/manual/your-account/privacy/GDPR.
If you are a
resident of California, you have the right to access the Personal Information
we hold about you (also known as the ‘Right to Know’), to port it to a new
service, and to ask that your Personal Information be corrected, updated, or
erased. If you would like to exercise these rights, please contact us through
the contact information below
If you would like
to designate an authorized agent to submit these requests on your behalf,
please contact us at the address below.
A cookie is a small
amount of information that’s downloaded to your computer or device when you
visit our Site. We use a number of different cookies, including functional,
performance, advertising, and social media or content cookies. Cookies make
your browsing experience better by allowing the website to remember your actions
and preferences (such as login and region selection). This means you don’t have
to re-enter this information each time you return to the site or browse from
one page to another. Cookies also provide information on how people use the
website, for instance whether it’s their first time visiting or if they are a
frequent visitor.
The length of time
that a cookie remains on your computer or mobile device depends on whether it
is a “persistent” or “session” cookie. Session cookies last until you stop
browsing and persistent cookies last until they expire or are deleted. Most of
the cookies we use are persistent and will expire between 30 minutes and two
years from the date they are downloaded to your device.
You can control and
manage cookies in various ways. Please keep in mind that removing or blocking
cookies can negatively impact your user experience and parts of our website may
no longer be fully accessible.
Most browsers
automatically accept cookies, but you can choose whether or not to accept
cookies through your browser controls, often found in your browser’s “Tools” or
“Preferences” menu. For more information on how to modify your browser settings
or how to block, manage or filter cookies can be found in your browser’s help
file or through such sites as www.allaboutcookies.org.
Additionally,
please note that blocking cookies may not completely prevent how we share
information with third parties such as our advertising partners. To exercise
your rights or opt-out of certain uses of your information by these parties,
please follow the instructions in the “Behavioural Advertising” section above.
Please note that
because there is no consistent industry understanding of how to respond to “Do
Not Track” signals, we do not alter our data collection and usage practices
when we detect such a signal from your browser.
We may update this
Privacy Policy from time to time in order to reflect, for example, changes to
our practices or for other operational, legal, or regulatory reasons.
For more
information about our privacy practices, if you have questions, or if you would
like to make a complaint, please contact us by e-mail at:
customerservice@streamtrak.co.uk
Last
updated: [21/04/2022]
If you are not
satisfied with our response to your complaint, you have the right to lodge your
complaint with the relevant data protection authority.
You can contact
your local data protection authority, or our supervisory authority here:
:https://ico.org.uk/make-a-complaint/]